Emergency or fault?
Call us anytime on 0800 206 207
Never approach fallen power lines. For your safety make sure you stay at least 10 metres away. If you see fallen lines, call us immediately on 0800 206 207.
If a line falls on a vehicle do not touch the vehicle as it could still be ‘live’. If you’re in the vehicle it is best to stay inside until we advise it is safe to get out. If you have to get out of the vehicle then you need to jump as far away as possible, keeping both feet together. Never touch both the ground and the vehicle at the same time.
Electrical safety laws
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Underground cables can be dangerous. Before digging you must check for buried power cables as there are lots of these under most roads and private properties.
For further information see WorkSafeNZ’s publication ‘Guide for Safety with Underground Services’.
Always treat all lines as if they are live. If you are working near overhead lines you must make sure there is always at least four metres clearance for any scaffolding or machinery. Remember high voltage electricity can jump! Don’t chance it – you don’t even need to touch the line to be injured or killed.
Call us first and get the right advice before planning any building project or starting excavation work near overhead lines.
The government codes of practice set out the guidelines for the domestic handyman who wants to carry out electrical work themselves (DIY) in the home. These standards are produced by the Energy Safety Service and Ministry of Economic Development, and are available for free download in Adobe PDF format.
Using portable generators safely
Portable generators are designed to be moved around. For example with caravans. They are not intended for general household electricity supply.
They are only for temporary power supply to a few appliances at a time through flexible cords. Here are some tips for using these machines safely:
Metal irrigation pipes close to power lines cause accidents. On the farm, take care when loading or unloading piping and keep all irrigation equipment at least four metres from overhead power lines.
Pay attention to overhead power lines and be careful when you are working on vehicles with raised apparatus, such as drills, grain augers and ladders.
When replacing or planning new fences do not follow the same path as overhead power lines. If a fence wire breaks, it could flick upwards and come into contact with an overhead power line.
When working with any power tools, use a Residual Current Device (RCD), which will shut off the electricity supply in the event of a dangerous situation or accident.